FAQ
About Yeeply
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What is Yeeply?
We’re a marketplace that connects you with the best team for your digital project—a quick and safe way to outsource all tech services you need.
What type of projects do you carry out?
Over the last years, we’ve carried out more than 1000 digital projects for a variety of clients worldwide.
These are a few examples of services they outsourced:
- Digital transformation
- Mobile app development
- Web development
- Software development
- Design Thinking
- Digital marketing (ASO, SEM, SEO etc.)
- UX, UI and graphic design
Who are your clients?
Every project we help to carry out is unique, just like our clients.
We work with all kinds of companies—from startups to SMEs, large enterprises, agencies and more. The core business, size of the company or sector doesn’t matter. As long as the client has a serious project and the funding available to carry it out, we can start working together.
Who are Yeeply’s professionals and where are they located?
Our certified professionals are partners, development companies, marketing agencies and more. Nevertheless, the team you need for your project can be an existing team or one that we put together based on the required profiles.
You can hire different types of teams, based on your needs:
- Expert team. > A team specialised in one particular service, doing what they do best. For example, Android app development.
- Multidisciplinary team. > A team with the skills to cover several services. For example, the UI, UX and development of a website.
- A mix of expert teams. > A fusion of expert teams to cover your project from A-Z. The perfect solution for digital transformation projects.
We only work with the best talent worldwide. This also means that our professionals are located across the globe and that there’s always a team available to start working on your project.
What does “certified” professional exactly mean?
When we talk about certified professionals, we refer to experts who passed our demanding certification process. The steps for this consist of an interview, a reference check, verification of technical skills etc. Eventually, only 1% of the applications we receive are approved.
Besides, it’s also an evolutionary process for our teams to gain our trust. When we start working with them, we increase the number of projects and responsibilities as they prove their expertise.
Regarding our service
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My project or idea is not completely defined yet. Can Yeeply help me out?
Yes, we provide consultancy services to support you in the earlier stages of your project. It also occurs that when clients get in touch with us to talk about their project, they discover they haven’t thought about all the details. Hiring consultancy services will help you to get your project up and running.
What is the difference between choosing Yeeply instead of contacting a team directly?
We make it easier and more secure to find the ideal team for your project:
- Based on our experience, we know exactly what profiles you need to carry out your project.
- You’ll save time finding that dream team with experience in projects similar to yours.
- Professionalism and quality are guaranteed as all our teams and professionals are certified.
- Many projects require support in different areas, with us, you can cover all your outsourcing needs in one place.
- We provide custom solutions for any type of business. Your needs, scope of the project, budget etc. are taken into account.
- If the assigned team or their proposal doesn’t match your expectations, we can put you in contact with another team.
- We’re here to make sure everything goes as planned, the chance that something goes wrong is really small.
Can I manage my project via your platform?
Yes. Our platform allows you to centralise the communication and progress regarding your project. You can easily monitor and review the work, and get notified when milestones are met.
However, we understand if companies or agencies prefer to use their management or communication tools. In that case, you can use any alternative you prefer to control your project.
Do you offer maintenance services for completed projects?
Yes. Many clients keep working with the same team for continuous growth and improvement. Think of maintenance, software updates, new functionalities, design adjustments etc.
However, we usually take some maintenance hours into account from the very beginning. This to avoid you’ll be surprised with unexpected costs after the project is delivered. These hours include adjustments and bug corrections. In case you wish to add new features or make complex technical changes, you’ll need to pay for the extra work.
Pricing
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Can you give me more insight into the cost of my project?
Yes, we can. First, you’ll have to tell us a bit more about your project. You can do so, via this form. After that, we’ll contact you to discuss the remaining details before we send you a quote.
Requesting a proposal is obligation-free. If it matches your expectations, you can accept it, and we’ll start working on your project!
Where can I find the prices for each type of project?
There’s a reason why we don’t have a pricing page on our website. It’s simply because the cost of a project depends on many factors. Think of the core of your project, type of service(s) you want to outsource, the required profiles, your budget, etc.
To determine the approximate cost of your project, we’ll need as much info as possible about it. This is of course 100% confidential and there are no strings attached.
How can you offer such a competitive price-quality ratio?
A high-quality service doesn’t necessarily mean it’s also the most expensive option. We’ll do our utmost to provide a solution that fits your budget and needs.
This is achievable because of strong partnerships with our certified professionals and because everything is online. On the one hand, continuous cooperation with partners gives us the possibility to negotiate. And on the other hand, our certified professionals are spread geographically, which results in a different price per hour, for example.
Do you work with hourly rates or with fixed pricing?
Both. You can hire our professionals based on a fixed price model, or you can choose a time and material contract. It all depends on your wishes and what fits your project best. We help you to define the hiring conditions you’re most comfortable with.
Contract & Payments
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Who will I sign a contract with, the team I hire or with Yeeply?
You’ll sign a contract with Yeeply—we are responsible for ensuring that your project is developed in optimum conditions. If something doesn’t go as planned during the project, we’ll take care of fixing it. You can always count on our support whenever needed.
The team, on the other hand, will simultaneously sign an agreement with Yeeply to work on your project.
Do you offer any type of guarantee?
Yes, we offer a 6-month guarantee to our clients. This means we are responsible for fixing any type of bug or technical incident regarding the functionalities that are defined in the contract.
Despite this, the degree of satisfaction of our clients is very high. From all the projects we helped to carry out during all these years, we have been able to meet the expectations of 94% of our customers.
When do the first (and following) costs arise?
We always require an initial payment to get your project started. The percentage of this initial payment depends on the negotiation, but it usually varies between 30% and 50% of the total costs. This allows us to dedicate the necessary resources to the project.
The remaining quantity is paid when the predefined milestones are accomplished. This number may vary per project.
Which methods of payment do you have?
Yeeply accepts PayPal, TransferWise and regular bank transfers as payment method.
Privacy & Confidentiality
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I want to keep my idea safe, can I sign an NDA with Yeeply?
Yes, if you wish, we can provide a non-disclosure agreement between us (Yeeply) and you (the customer). We provide an NDA to all clients who request it and who have demonstrated a real interest in carrying out a project with us.
Is my idea protected when talking to a team that I possibly want to work with?
Yes. After we assigned you a team, you can directly discuss the details of your project with them. You won’t have to worry about keeping your idea safe, as they signed for confidentiality regarding all Yeeply projects.
Who owns the source code when my project is done?
At the end of every project, the source code is handed over to the client—which also makes him the sole owner.
Only in exceptional cases, the source code can be reused by the professional to cut costs of another project. In this case, the conditions of shared exploitation of the source code must be notified to the client beforehand and should be mentioned in the contract.
Becoming a certified professional
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What profiles do your certified professionals have?
We cooperate with a broad range of profiles from the tech industry. A few examples are:
- App and website developers
- Software developers
- Design thinking experts
- UX/UI designers
- Graphic designers
- Digital marketers (SEO, ASO, SEM etc.)
Where can I apply to become a certified professional?
If you’d like to join our platform, you can sign up here. After filling out the form, you’ll receive an email with instructions to activate your account.
Once you’ve entered the platform, you can complete your profile by adding all relevant information like your expertise, skills and experience.
After doing the above, you’ll have to wait for us to contact you regarding the next steps. These may consist of an interview, a reference check, verification of technical skills etc.
How long will it take to get a response to my application?
Our professionals are certified on a first-come, first-served basis—depending on the characteristics of their profiles and the balance between supply and demand.
We have a long waiting list, and only 1% of the candidates pass our certification process. If we’re interested and in need of professionals with your profile, we’ll contact you to follow the necessary steps.
What are the benefits of working with Yeeply as a certified professional?
Unlike other platforms, we don’t charge any commissions or membership fees. Other benefits are:
- You save marketing costs to capture new clients and sign new projects.
- We filter the incoming leads to ensure that you only focus on high-quality projects that match your expertise.
- You’re free to accept or reject new projects, and allowed to set your own prices.
- You can communicate directly with the client, and there is full transparency on the final price.
Once I’m certified, can I be removed from the platform?
Yes, that’s possible. At all times, we try to maintain the highest standards.
- In the following cases you could be removed from our platform:
- Non-compliance with the clauses established in the contract
- A sudden decrease in the quality of your work
- Incorrect treatment of clients
- Etc.
However, we always try to investigate the case and depending on its severity, a professional can be resigned temporarily or permanently from a project and the platform.
Missing any question? Contact us via info@yeeply.com and we’ll add it to this page! ?